The people at this dealership are very kind and helpful; more specifically, John Vetter and Don Lamfers.  My car recently died and I needed a new one but couldn't make it to a dealership until after 6:30.  Both John and Don stayed after hours to make sure they could answer any questions I had.  I ended up buying a car on the first visit.  Their knowledge and sincere feedback made my experience a good one.  I would highly recommend them to anyone looking to buy a car.

- Lance T, Danville, Ca, 11-01-2011

When walking into the service department I was greeted with a warm friendly atmosphere. The service writers were quick and ready to help with the issues concerning my Avalanche. Every employee that walked by said good morning. I was extremely happy finding Tracy Chevrolet to be such a great place to bring my truck. I have referred friends to Tracy Chevrolet since Groth Chevrolet has closed.

- Robert L., Livermore, 10-20-2011

I purchased a used truck and John Vetter was a lot of help ,pleasureable and not pushy. He was very helpful in every respect. This is the second vehicle I have purchased from Tracy chevrolet although I live in Stockton. The entire team was and has been great with me.
Thank You
Joe Sandoval

- Joe S., Stckton, 10-20-2011

Just recently purchased a used certified car from Tracy Chevrolet. John Vetter was very helpful. I look forward to having my car serviced at Tracy Chevrolet (TC) and maybe, some time down the road, purchasing another car from the dealership. My experience at TC was wonderful. I am a very happy customer.

- Catherine, 10-17-2011

John Vetter at Tracy Chevrolet provided me with great customer service. I found the car I wanted and he took care of the rest. He was straight forward and got the job done. I will definitely recommend friends and family to the Tracy Chevrolet. The experience was great. The time spent there was well worth the wait. I left satisfied with no regrets.

- Chrystal T, Stockton 10-10-2011

Great dealership. The employees were very friendly and approachable, even if they were assisting others they would still help you or find someone to assist you. Very professional and I have recommended a number of people to go to the Tracy dealership for a new car.

- Travis J., 09-30-2011

Ryan in service is absolutely the best, his knowledge and great customer service gives my wife and I almost a reason to look for things wrong with our vehicles so he could fix them!

- J.A. - September 2011

10/1/2011

I just bought a NEW 2011 Chevy Silverado Z71 4x4 and Harry Carvalho hooked it up ! It was a pleasure doing business with Tracy Chevrolet and would highly recomend to anybody in your in need of a vehicle. The parts guy even waived my re-stock for returning an item. I LOVE MY TRUCK, thanks Harry :)

- Ricardo F, Lathrop, Ca 10-01-2011

Easy and completely painless experience for a first-time buyer. The staff was very knowledgeable and friendly. Pat Kelly found me the exact 2012 Cruze I wanted and it was brought in from San Leandro very quickly. John Vetter helped me through the financing application and made it very simple. Harry Carvalho helped me set up OnStar and explained all the features of my Cruze and Don Lamfers took me through the contract process. Being a first-time buyer, I knew next to nothing, but they made it easy to use my GMS discount and got me all the options and extras I wanted with ease. They also got me a better interest rate than I ever expected to get. I would highly recommend the Cruze to anybody looking for a new commuter car with luxury features without the luxury price tag and you should definitely purchase it at Tracy Chevrolet!

- Brandon, Tracy, Ca 09-26-2011

9/20/2011

- Virginia S., Pleasanton, 09-20-2011

No hassle, easy to work with, accomendating, all our requests were met. John Vetter, our salesperson, was easy to work with, friendly, and did a great job handling the purchase of our new vehile. Would reccomend Tracy Chevrolet to anyone looking for a new or used vehicle.

September 20, 2011 by Anthony in Tracy, CA

- Anthony, Tracy, 09-20-2011

Sep 8, 2011
We brought our 2010 cobalt in for routine service, got a call back from Ryan, our advisor within an hour, saying the car was done. We arrived back at the dealership to find the car had been washed and was waiting for us right up front. Now that's what I call good service!!  

- anonymous - Super Pages 9-08-2011

Buying my 3rd Chevy since 2001! I was searching the internet for the best price on a Silverado truck and Tracy was the place, good customer service from Harry and Pat Kelly the general manager. I saved so much money on the final price, i bought the extra warranty and perma care protection kit. Thanks for everything Tracy Chevy.

- E.H., Stockton, 09-06-2011

Tracy Chevrolet had the car we wanted and Carlos went out of his way to get us the deal we wanted. This was as low-pressure as buying a car can get. We would definitely shop there again and highly recommend this dealer, especially Carlos.

- B.H., Stockton, 08-31-2011

I don't like car shoping , no I hate it.I searched on line for cars and I found just the car I was looking for. When I arrived at Tracy Chevy I was greeted very nice and Ebony my sales person way very helpful. Well, long story short I Love shoping at Tracy Chevy.

- Nestor L, Lathrop, 8-292011

Ryan Ford is amazing. cannot thank this person enough for always taking care of me and my family's vehicles. Oustanding service!!

- F. R. August 2012

Called Tracy Chevrolet to have my keyless entry recoded, and spoke to Ryan.  He told me to come right in and would take care of me.  When I came in, he took my car right away, and was able to not only recode my new remote, but fix the other one as well.  Service was friendly, fast, and it's nice to know there is a dealership in town, who does not take advantage of females like me, who do not know anything about cars, prices etc.  Thanks Ryan for making my day easier!!  I will definitely recommend this dealership!!!!

- Sheri L, Tracy, Ca 08-13-2011

I was shopping around for a 2011 Camaro and was given the run around from other dealers. Tracy Chevrolet came with the best offer and Carlos Velazquez was very helpful! As another reviewer mentioned, they let me take the Camaro and test drive alone... a pleasant surprise! The whole buying process was quick and everyone was very helpful. Our family will definitely look to Tracy Chevrolet for our family car next year. Tracy Chevrolet... thank you so much!!!

- Manual - 8-13-2011

 I started off looking for a car on the internet, and made contact with Doug Wilson, the Internet Sales Manager at Tracy Chevrolet. He was extremely helpful and pleasant to work with. He didn't have the exact car and features I wanted, but was able to loacte one nearby and do an inventory trade with the other dealer. He gave me the price I wanted, let us go for a test drive ALONE (unheard of!!!), and was never pushy or high-pressure. Stacy Foreman in the finance department was likewise pleasant and non-pushy. She even helped me to get a rebate on the warranty that hadn't expired yet on my trade-in! The manager Mike Heinrich stopped by twice to personally thank us for our business. All in all a totally satisfying experience. I drove down from Sacramento to make the deal and am 100% glad that I did - the extra drive was well worth it. They detailed the car for us and filled the tank with gas. A+++

August 08, 2011 by Charles A in Sacramento, CA

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Jesse Aguilar, in the parts department was the best he went out of he way to find me the part I needed (wanted) for my 2011Camaro SS, It was a special order part and with the car being so new a hard to find part, but he made some calls and found it for me, I appreciated he time and the effort and wanted to thank him one more time.

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I went in 10.00am on a Sunday, pick the car I wanted, test drove it, went through the process, signed the papers and was out way before noon.
All the staff was very nice and friendly.
If your looking for a great salesman go see John Vetter!
He'll take good care of ya! :)

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The sales mgr, sales person and finance team was excellent to work with. They all exceeded my expectations and looking forward to working with the team in the near future. I will highly recommend everyone the Tracy Chevrolet dealership to my family and friends. Thank you for making my 2011 Chevy Equinox purchase a memorable and positive experience!

- A.S. August 2011

Todd was very helpful and easy to deal with. Very good guy!

- J.O. July 2011

The sales team at Tracy Chevrolet has been fantastic and has followed through on all my questions and sold me a great car. I couldn't be happier.

- G.R. July 2011

Excellenet service, even a free wash!

- F.T. June 2011

Through a series of events the car was left a the dealership for 2 weeks. Todd the service advisor, kept me up to date on all the events and let me know what was going on at all times. I really appreciated the effort that he did to make sure that I was happy.

- K.V. June 2011

Thanks again for a wonderful Chevrolet service experience. The part we needed was in-stock and we were out the door within an hour. Thanks to your knowledgeable staff, we had a great experience.

Happy Customer from Tracy, CA

- C. S. May 2011

All aspects of the service was great!

- W.R. May 2011

I had problems with the OLD Tracy Chevrolet, which made me hesitant to go back. The NEW tracy Chevrolet is "Good To Go"

- G.B. April 2011

So far my experience with Tracy Chevrolet has been outstanding. I hope it does not change as has been my experieince with other business.

- L.A. March 2011

I hope Tracy Chevrolet knows they have an exceptional employee working for them, Ryan Ford. He is the reason we continue to bring our business to them.

Thank you Ryan!

- J.H. March 2011

All personnel I have dealt with at Tracy Chevrolet are courteous, friendly, and professional. I have no hesitation in recommending their sales and service to anyone.

- J.M. March 2011

First of all, I love my new car (the white 2011 Equinox) Tracy Chevrolet Dealer did a great service for me I am very happy dealing with them.

- M.P. March 2011

Service is very professional, and provides very reasonable pricing. Have previously been to 3 other GM/Cadillac/Chev. dealers in the area and none compare to the service provided here. Will service and buy vehicles at Tracy Chevrolet.

- L.S. February 2011

The folks at Tracy Chevrolet did a fantastic job that day!

- R.L. February 2011

Great experience, 3rd car we bought from this dealer since 2007. All the staff expressed pride in the fact that GM paid back their debt to the govt and that they are selling quality products. The morale was extremely high, refreshing to see in these times. Thank you for being there for us!!!

- A.C. February 2011

I love Tracy Chevrolet!

- D.G. February 2011

Thank you for your services I am very satisfied with my purchase. I highly recommended friends and family to Tracy Chevrolet...once again thank you.

- M. H. February 2011

I couldn’t be happier with the experience I had at your dealership! Everyone made my first car buying experience truely memorable. Thank you so much for everything.

- J.O. February 2011

 LOVE RYAN and the service department at Tracy Chevrolet!!!  On Christmas Eve, I was out doing some last minute shopping and found myself on empty (gas light on).  I went to the gas station to purchase fuel but while there my locking gas cap broke off - leaving the screw portion of the cap lodged in where the nozzle would go.  PANICKED and 4:45pm - I IMMEDIATELY rushed over to Tracy Chevrolet and told them of my issue.  Ryan took my vehicle into the service bay and had the rest of the cap removed and installed a new gas cap for me...I was in and out in less than 15 minutes!!!
I have been servicing my Trailblazer there since I purchased it and will continue to do so!! I am so THANKFUL for their consistent customer service.  Thanks Ryan -- You allowed me to have a stressFREE Christmas Eve -- You Rock!!!

- L.E., Stockton, Ca 01-13-2011

Had good conversations with both the GM and GSM regarding my 2011 Malibu and the service I can expect from Tracy Chevrolet. A very pleasant buying experience.

- J.G. January 2011

Excellent service and professionalism.

- F.T. January 2011

I am truly happy with my new car and it was a pleasure doing business with Ken, Mike and Stacey. Thank You.

- A.M. January 2011

Everything was as expected from phone calls to picking up the vehicle. Thanks

- C.J. December 2010

I am a repeat customer here at Tracy Chevrolet because of the excellence I find in ken Tomasello, salesman, and Patrick Kelly, manage. These men make my experience of a car purchase a pure pleasure. They're both knowledgeable, approachable, honest, friendly, and pleasant! In my life, I've never felt this way about any other car dealership. I'd always purchase from private party, vs. enter the uncomfortable car dealership! At Tracy Chevrolet, I feel among friends, at ease, and I actually have fun in their midst. Thank you for this opportunity to complement and applaud Ken and Pat.

- B.C. December 2010

The dealership gets an A+ very professional, courteous, great to work with. We would recommend to all our family and friends.

- D.W. December 2010

The service at Tracy Chevrolet is wonderful! The main reason that we purchased our Buick is that we knew we could come to Tracy Chevrolet for warranty repairs and service. We previously owned a GMC Envoy that was purchased from Tracy GMC (no longer in business). We had a wonderful service from Todd when he was at Tracy GMC and are so happy that he is in the service department at Tracy Chevrolet because he is honest, dependable, and thorough.

- B.Q. December 2010

Best Chevrolet dealership in the valley!

- G.C. November 2010

Knowledgeable, trustworthy staff!

- J.M. December 2010

Sales manager Mike Heinrich was very helpful and went over and above expectations during this whole transaction. He was and is highly professional, courteous, and is a man of his word.  That's pretty rare in car sales/ Service manager Ryan Ford is very helpful and friendly as well. He informed me of what was being done on my vehicle, how long it should take to complete, and did follow up when it took longer than expected. He seemed to care about getting me into my vehicle as soon as possible. The sales rep Scott was very helpful and informative, obviously a people person, and was eager to help in any way possible. He made the sale easy and enjoyable. For the life of me I can’t remember the woman's name in finance, I believe it is Stacey. She guided me through the financing easily, explained all the options available, genuinely cared for my satisfaction in this sale and gave me opportunity to ask questions. Overall, my experience was excellent!

- D.B. November 2010

Pleasant experience. Would recommend other people to the dealership. Professional all the way through.

- R.D. October 2010

Good management group.

- C.B. September 2010

Our sales person Ken made the purchase a very easy relaxing experience and I will recommend Ken to our family and friends.

- M.R. September 2010

This was the best car buying experience I have ever had. The General Manager, Sales Person, the lady in financing and the gentlemen that helped with the OnStar were all professional, knowledgeable and personable. I would recommend this dealership to everyone or anyone that wanted to buy a Chevrolet. I am one happy customer...Keep up the good job Tracy Chevrolet...they put all the other dealerships to shame when it comes to customer satisfaction.

- T.S. September 2010

We had a wonderful experience, recommend.

Thank You.

- B.K. September 2010

Everyone at Tracy Chevrolet was very professional, from the manager to the service dept. In this day in time, it is a pleasure to know that there is still caring folks in the workplace.

- R.R. August 2010

Our sales rep Ken has always been honest and helpful in our buying decisions. This is the second Chevy we have bought from him and are looking forward to dealing with him with our future new car needs.

- J.S. August 2010

Mike the internet sales manager was great; he found us the best rate for the loan and was very nice to my wife and me.

- S.J. August 2010

Tracy Chevrolet dealership did everything that they could do, to help me find the right car for me.  I am very satisfied with them.

- D.M. August 2010

Todd at Tracy Chevy is a great service consultant!

- M.O. November 2010

Ryan Ford is great!

- T.G. October 2010

Todd should be commended for his prompt attention to customer service and knowledge of vehicle issues. My vehicles only go through him when service is needed.

- S.H. September 2010

Absolutely the best experience I have ever received from any GM dealership & I have been to quite a few of them. Hands down, Tracy Chevrolet is by far the best at helping you in any way shape or form in getting you into the vehicle that you want. For this I rank Tracy Chevrolet a +10

- J.P. August 2010

Keep up the good work!

- D.M. August 2010

Todd our Tracy Chevy service consultant is the best consultant I have ever dealt with at any dealership. He saved our family vacation and we will forever owe him and Tracy Chevy management a debt of gratitude.

Thank you Todd and Tracy Chevy for taking such awesome care of your customers!!!!!

- D.M. July 2010

Very good, prompt service, I was even offered transportation home which is out of Tracy.

- M.H. July 2010

This place is the most awesome place to go to...the people who work here all treat you as a personal friend.......I have been in sales for 30 yrs and the team members at Tracy are priceless.....I live 40 miles from Tracy but work there so I take all my maintenance to them, I bought my new Malibu in Turlock because I live there but not even then can compare to Tracy this is my third Malibu.

Thanks for a great car!

- J.H. July 2010

I have had two occations to have my vehicles serviced at Tracy Chevrolet and both have been very pleasant.

The staff is great.

- A.R. July 2010

I LOVE the fact my truck was washed before I picked it up, also I have dealt with Todd since he was at GM, he's always been great to talk with and explain in detail my work that needs to be done.  I have confidence in what he has to say. I love this truck and treat with respect and get all my service required on time, so it's very important, to me that the dealership does the same.

Thank You!

- K.O. July 2010

A very pleasant experience. I will buy there again.

- R.P. June 2010

Great service and love our car!

- C.B. July 2010

This was my most pleasant car buying experience ever. Ken was great! He was straight forward and honest. He gave me a best price quote from the beginning without playing games or trying to pressure me. I know who I will be buying my next vehicle from. Thanks Ken.

- R.J. July 2010

Service rep Todd Tannahill is the best rep I have ever had. He rocks.

- J.M. May 2010

The customer service was awesome! Thank you so much!

- J. D. May 2010

A terrific experience. I had to travel too, but in Tracy, the price and customer service were worth it.

- J.M. May 2010

Not your typical salesmen...very honest and easy to work with , even from a distance and in a small time frame!

- E.H. May 2010

This was one of the best experiences in car buying that I've had. I would like to commend Ken and his boss as being professional and personable as possible. The car is just great and a total delight to drive. Thank you Tracy Chevrolet!

- D.J. May 2010

Great work, I'm very happy that we were able to communicate extremely well via email. due to my busy days at work I cannot talk on the phone. Our buying experience at your dealership was very positive; I would recommend it to anyone.

- P.S. April 2010